Commitment to Service

Sonitrol of Sarasota is above all a service organization. Our confidence in our systems and the people behind them is backed by a true Commitment to Service. We've put it in writing. Sonitrol gives every client a:

• $5,000 Performance Warranty
• Service Guarantee
• False Alarm Guarantee

At Sonitrol, we work to build relationships for life by exceeding expectations. That's our mission statement. And we stand by it.

$5,000 Performance Warranty

If you suffer a loss pursuant to a forcible intrusion that was not detected and reported by Sonitrol, we'll cover your loss up to $5,000!

This isn't insurance; it's in addition to any insurance you may have.

It's just our way of assuring you that our service will deliver when needed.

You can rest easy with Sonitrol!

Service Guarantee

If system should require emergency service, we'll have a service technician on-site within two hours. If we do not respond within this time frame, we will pay you $50.00 for your inconvenience.

If we are unable to repair your system, we will arrange and pay for on-site protection of your facility until the system is repaired, providing that the problem has not been caused by customer abuse, a lack of electricity or telephone service, fire, flood, or act of God beyond Sonitrol's reasonable control.

False Alarm Guarantee

On occasion, our customers are assessed false alarm fines. When that happens, Sonitrol of Sarasota will either convince the authorities to wave the fine, or will pay it ourselves. Sonitrol customers don't have to worry about false alarm fines!